In this role, you'll Be enthusiastic for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need Collaborate with customers' developers to troubleshoot use of the Twilio helper libraries Possess strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio's Product and E

In this role, you'll Drive opportunities through the entire sales cycle from pipeline generation through to close and post sales Employ a value oriented sales methodology with a focus on use cases spanning customer data and marketing activation Build upon the growth & adoption of Segment in the Enterprise business segment Own the cross functional team from Pre Sales throu

In this role, you'll Lead the Toll Free Verification Operations team, which is responsible for onboarding and reviewing Toll Free Verification submissions and ensuring they are compliant on Twilio's platform with Twilio's Acceptable Use Policy and/or Messaging Policy, as well as with current carrier and provider guidelines. Ensure your teams deliver excellent performance

In this role, you'll Manage and expand some of our most important Financial Services and Real Estate Enterprise accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio. Serve on a cross f

In this role, you'll Establish trusted working relationships with Commercial Solutions team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales. Ensure forward deal momentum while providing excellent customer service to our Sales partners, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter

In this role, you'll Establish trusted working relationships with Commercial Solutions team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales. Ensure forward deal momentum while providing excellent customer service to our Sales partners, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter

In this role, you'll Manage and lead a cross functional team focused on Identity and Access features. Lead your teams through thoughtful design, development, testing, code reviews, and operations. Hire, manage and mentor front end and back end software engineers to foster their career growth. Drive quality, predictability, and velocity on your teams with a continuous impr

In this role, you'll Breaking into new companies and new markets, and we do this by engaging with prospects by using a multi channel, value based approach with the goal of building relationships and driving brand awareness Receive all the necessary training and insights to confidently start contacting prospects through Segment's SDR Onboarding Program for new hires. Achie

Lead one of the Compliance Operations teams, which is responsible for ensuring traffic on Twilio's platform is compliant with Twilio's Acceptable Use Policy and/or Messaging Policy, as well as with current carrier and provider guidelines. Hire and develop team members to ensure the team can successfully prevent non compliant and unwanted communications across our platform

In this role, you'll Design and implement scalable and robust backend services using Java, Scala, and Python. Develop dynamic frontend interfaces using React and Node.js. Collaborate with product managers and architects during the product discovery phase to align technical solutions with business needs. Lead the API design and architecture to improve system integration an

In this role, you'll Design, build, and maintain scalable data pipelines and infrastructure to support data ingestion, processing, and analysis. Collaborate with stakeholders, analysts, and product teams to understand business requirements and translate them into technical solutions. Architect and implement data solutions using modern data technologies such as Kafka, Spar

In this role, you'll Draft and negotiate data protection agreements with customers, suppliers, carriers and other third parties, including Data Processing Agreements and Business Associate Agreements; Support the review of new products, product features and other product related matters to ensure compliance with privacy and data protection laws; Provide privacy legal supp

Develop business case(s) for C Suite approval using analytics, benchmarking, internal and external business partners insights, etc. Conduct competitive analysis of programs to recommend changes or new programs to maintain the company's competitive position Research, analyze and make recommendations regarding emerging best practices Evaluate on going effectiveness of exist

In this role, you'll Manage and continuously develop the CoGS team, with an emphasis on enhancing accuracy and efficiency, and in building a deep knowledge of business fluctuation implications to product margins. Manage and maintain the accounting team processes related to CoGS, including cost allocation, expense recognition, and accruals. Be responsible for understanding

In this role, you'll Operate independently and self sufficiently, while also excelling in team collaboration and leadership when appropriate. Design and implement automated solutions to assess service health trends in order to minimize customer disruption and enhance overall system performance. Build internal tools that streamline software development processes across the