Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And t

Responsibility CSP bookings across dedicated customer base Delivery of key reports, sales forecasts, and pipeline analysis Manage negotiations of MSP 2.0 transition opportunities and expansions Work with MSP customers to understand their business needs and drivers to identify expansion opportunities for CSG solutions Build a network of stakeholders and executive sponsors

CSP correction for req # R100981 About Us Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud based products to get work done fr

Handle high priority and urgent tickets with precision while ensuring adherence to Service Level Agreements (SLAs) aligned with business objectives. Respond to requests from sales representatives via cases, following pre established procedures and guidelines. Proficiently document and track tickets, coordinating appropriate responses with a customer centric approach. Demo

The Senior Employee Relations Representative is responsible for investigating and resolving employee relations that are moderate to complex complaints and conflicts in the workplace. You will work with our HR Business Partners and Managers to administer the Corrective Action Process, investigations and other ER cases. This role serves as an advisor to managers and senior

Provide technical support for Jaspersoft products for our enterprise customers during the PST business hours, with a Salesforce based ticketing system as the primary communication platform Provide phone/email/Webex consultation to debug customer problems of medium and high complexity Escalate cases to the Support management and/or the Engineering team to create workaround

Manage complex litigation matters involving IP, commercial, and other Company matters. Develop, lead and oversee litigation strategy, including working directly with and managing outside counsel on a wide variety of matters. Accountable for working with business leaders to resolve disputes involving the Company, including negotiating successful resolutions and actively pa

Evaluation of overall operational execution, including the people, processes, tools, and identification of operational inefficiencies and areas for improvement Redesign existing business processes, improving their effectiveness, enhancing the workflows involved, and optimizing performance. Identify, review, and validate opportunities for the organization to improve its ov

As a Senior Principal Security Engineer, you will play a critical role in our cyber security function to ensure enterprise and client data is secure. You will help Assesses the risk of new vulnerabilities and zero day threats and report recommendations. Act as an Incident commander for all the P1 and P2 incidents, ability to work with multiple stakeholders and influence t

The position within CVAD (Citrix Virtual Apps and Desktops) will focus on the development of Citrix Managed Cloud Services product line, which will present you with a unique opportunity to expand problem solving situations that will become an invaluable individual career asset, such as knowledge on Azure, Google Cloud, AWS, Vmware, XenServer and etc. Duties and Responsibi

Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And t

Building reusable code and libraries for business layer of a distributed architecture Integration of user facing elements with server side logic Optimization of the application for maximum speed and scalability Implementation of security and data protection Design and implementation of data storage solutions Interface with Product Managers, Support, and Operations to unde

Conduct actual results variance analysis versus plan and forecast, identifying risks and opportunities to the P&L Support in preparation of Quarterly Business Presentations Specific support to the Citrix BU Engineering team, resolving PO issues and help manage the Operating Expenses and Headcount forecasts. Over time, propose automation of processes where appropriate to d

Long Range Strategic Plan Develop, maintain, and adapt the long range strategic plan to support key capital structure, spend, and value creation decisions for the executive leadership team Financial Due Diligence Drive the financial analysis components of the due diligence process (ARR, TCV / ACV bookings, contract lengths, gross / net retention rates, customer overlap an

Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And the be