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Build the future of data. Join the Snowflake team.
This role requires in-person attendance in our San Mateo, CA office at least 3 days per week.
We're looking for a Senior Commercial Operations Manager to join our growing Workload Finance team. In this role, you will support the Product Workload Finance team by owning our end-to-end Commercial Product Launch function and be responsible for translating business requirements to our operational teams (e.g., Legal, IT, Accounting, Billing, Contracts) in order to launch or update customer facing Product features. In this role, you will:
- Define overall strategy and roadmap for finance projects and build consensus with business partners on progression of projects
- Manage program risks and develop mitigation strategies to meet the timelines and goals
- Establish a process to evaluate complex commercial model requests and drive change in our long term commercial and contract strategy and roadmap
- Work with sales and deals desk leaders to proactively identify opportunities where unique pricing or monetization models can be used to improve deal velocity, increase market penetration, or improve profitability
- Collaborate across the finance and other business partners, including Sales Operations, Product, Engineering, and IT to develop and align on project plans, status, and reporting message, along with finance resource planning needs to succeed from project scoping to project completion
- Track, oversee, and provide executive reporting for project progress through requirements, development, testing, and any timeline and resource impact to the projects
- Proactively identify gaps in business processes, systems and processes that will become major roadblocks as the company scales. Recommend new projects and initiatives to tackle those gaps
- Build out Snowflake's global pricing & commercial enablement program and content, partner with the field enablement team to deliver pricing content and training to our field sales team
- Manage pricing approval process and workflow, including all business control / compliance processes, policy documents and approval evidence for internal audits / compliance review
Required skills:
- 6+ years of professional experience with a core focus in pricing, finance, sales operations, deals desk, or business operations
- In depth knowledge of end-to-end Pricing Operations, Order to Cash and Record to Report processes and business process improvement experience
- Strong ability to build and maintain positive relationships with many different business partners
- Fluency in relevant corporate finance, financial operations, commercial terms and accounting concepts - i.e., Quote-to-cash, revenue recognition rules, etc.
- Experience with building and maintaining business control process and designing business approval workflow
- Working knowledge of relevant business control regulations such as Sarbanes-Oxley (SOX), and other business processes and systems related to pricing management, quote-to-cash, principles of revenue recognition, etc.
- Experience with large scale project implementations with impact to end-to-end business functions and systems
- Ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, and often ambiguous environment; effective multitasking skills are vital
- Experience partnering with key internal functions to drive projects to completion; particularly Finance, Compliance, Legal, and IT.
- Excellent verbal and written communication skills
- Bachelor degree required, MBA preferred
Preferred skills:
- Prior experience in management consulting with experience in business operations, growth / pricing strategy, or business control compliance / auditing is a plus
- Experience in Accounting or Finance is a plus
- Experience working with SQL, relational data and common BI tools a plus, but not required
- Prior experience dealing with unique commercial structures in a high growth, B2B Software, Platform and/or IaaS company
Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
The following represents the expected range of compensation for this role:
- The estimated base salary range for this role is $138,000 - $193,200.
- Additionally, this role is eligible to participate in Snowflake's bonus and equity plan.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.
Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.