**The Details**

Pay rate: $21.00/ hour

Location: Westfield Valley Fair - Santa Clara, CA

Hours: Full-time - 12pm-9pm

The Spirit of the Position:

The Traffic Control role directs traffic and helps keep the flow of traffic moving on a specific route and/or direction. Attention to detail and ability to handle a high volume of cars is preferred. Provide excellent customer service, assist customers with using pay stations and credit card payments.

Principal Job Duties:

• Greet customers and display a caring attitude, develop a rapport with the parkers in your assigned area.
• Assist customers in lots/garages and help direct traffic.
• Promote good customer relations by consistently showing a friendly demeanor, can-do attitude, and willingness to help at all times.
• Must work with or without supervision.
• Other related duties as assigned
• Actively look for ways to assist customers

Education:

• High school diploma or GED required.

Experience:

• Strong customer service experience.

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrates the ability to seek improvement
• Excellent team-building and interpersonal skills.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Ability to utilize two hands to hold flag and sign while directing traffic.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.