Senior Pharmacy Operations Manager needed for a permanent opportunity with Yoh's client located in Fairfield, CA!

Top Skills You Should Possess:

• Pharmacy Technician Experience
• CA Pharmacy Technician License
• CA driver's license and proof of current automobile insurance
• Ability to work from fulltime, M-F 8:00am-5:00pm

What You'll Be Doing:

• Responsible for making telephone calls to members and providers, as well as data entry
• Provides leadership, direction, and support to the Pharmacy Operations and Pharmacy Technicians. Monitors team performance and trends, evaluates performance, and provides developmental opportunities for the pharmacy technician staff.
• Mentors the Pharmacy Technicians and oversees the training and orientation of new staff on operation proficiency and professional growth and development.
• Interacts with pharmacies to identify and solve pharmacy satisfaction issues.
• Reviews departmental policies and procedures.
• Monitors team performance and trends to ensure adherence to policies and procedures to provide the highest level of customer service.
• Monitors the handling, coordination, and resolution of complaints/grievance issues.
• Leads project management activities as needed.
• Other duties as assigned.

What You Need to Bring to the Table:

• Current California Pharmacy Technician License without restrictions required
• CA driver's license and proof of current automobile insurance required
• Four-year college degree; minimum two (2) years of experience coordinating and managing projects, preferably in health care, managed care, health insurance, or pharmacy environment.
• Excellent organization and project management skills with ability to work on multiple assignments simultaneously, prioritize work, and complete tasks within established timelines.
• Knowledge of and experience with state and federal insurance programs, a plus
• Excellent interpersonal and communication skills
• Excellent computer and Microsoft Office skills

What's In It For You?

We welcome you to be a part of the largest global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities.

• Medical, Dental & Vision Benefits
• 401K Retirement Saving Plan
• Life & Disability Insurance
• Direct Deposit & weekly EPayroll
• Employee Discount Programs
• Referral Bonus Programs

What are you waiting for? Apply Now!

Recruiter: Arlet Khachikyan

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