Mobile Expert, Metro
Vacaville, CA 
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Posted 3 days ago
Job Description
"At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.(ApplicantAccommodation@t-mobile.com or call 1-844-873-9500)

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc)."

Here's to the power of teamwork. Joining the Metro by T-Mobile "dream team," means you've got a group of hardworking, dedicated people cheering you on every step of the way. Because we believe that when one person succeeds, we all succeed! Here, you're more than a salesperson; you're a customer enthusiast and a technology champion, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply outstanding.
Responsibilities
  • Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from outstanding accessories to new IoT devices.
  • Lead your customers through their purchasing experience with thoughtful questions, insightful answers and sharing your expertise.
  • Approaching service and sales needs with perseverance, integrity and compassion.
  • Provide flawless service with confidence and a smile, and go to work assessing their needs and concerns as you build a genuine relationship with them.
  • Offer solutions that pave the way for a potential Metro by T-Mobile sale and solve the customers issues or needs.
  • Support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings.
  • Support team initiatives and create an inclusive environment
  • Also responsible for other Duties/Projects as assigned by business management as needed.

  • Qualifications
  • Experience in wireless industry preferred
  • Customer service or retail experience preferred

  • Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission
  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • Matching 401(k)
  • Generous paid time-off programs
  • Phone service discounts
  • Education reimbursement
  • Serious growth potential for your career!

  • This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
    Minimum Qualifications
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED

  • Company Profile
    T-Mobile U.S. Inc. (NASDAQ: TMUS) is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile's customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit:
    EOE Statement
    Equal Employment Opportunity

    We take equal opportunity seriously-by choice.

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
    Brand
    Metro by T-Mobile
    EOE Statement

    We Take Equal Opportunity Seriously - By Choice

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

     

    Job Summary
    Company
    T-MOBILE USA, Inc.
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full or Part Time
    Required Education
    High School or Equivalent
    Required Experience
    Open
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