Intern, IT Desktop Services
Lancaster, MN 
Posted 1 month ago
Position No Longer Available
Position No Longer Available
Job/Internship Description
Armstrong Flooring, Inc., a leader in the design and manufacture of innovative flooring solutions, has an opportunity for a college internship for the 2021 summer. In this role, you will work onsite with a team of skilled IT Client Support professionals to support local and remote business users. The focus in this role will involve new Headquarters location support as well as a variety of asset management, PC build, and PC migration activities.Location: 2500 Columbia Avenue, Lancaster, PA 17604 - temporarily 100% remote due to COVIDNew Location Coming Summer 2021: 1770 Hempstead Road, Lancaster, PA 17601. Catch a sneak preview here!IT Intern Salary: $16.00/hourHow you'll contribute to the team:* Complete PC replacement activities with strong attention to detail, in a remote administration model.* Assign assets to individuals and record location data for users. Accurately document instances of compute equipment installation, removal, or component repair.* Report key issues/process improvements to Client Architects and report weekly on results of deployments (issues, feedback, etc.).* Provide exceptional customer service while working in a fast-paced environment.* Provide technical support for clients, including OS and network-related issues.* Maintain and improve quality results by adhering to established processes, procedures and guidelines.* Recommend improved procedures.* Inform and educate clients by explaining procedures; answering questions; providing information.* Document actions and solutions performed with client.
Associated topics: equipment, infrastructure, ip, maintain, network, satcom, satellite, system specialist, system technician, technician


Position No Longer Available
Position Summary
Armstrong Flooring
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Type of Compensation
College Credits Earned
Tuition Assistance
Required Student Status
Preferred Majors
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