Job Title

Job Description Summary

Job Description

SUMMARY

The Brokerage Coordinator will report to the Director of Operations and will serve as the support for a fee-earner and/or team. This position is responsible for support of client service activities such as pitches and proposals, transaction support, and fee-earner administrative support. The Brokerage Coordinator will interact with various departments within the organization on behalf of the fee-earner to ensure they are able to meet the needs of their clients. In this capacity, the Brokerage Coordinator will be viewed as a direct line of communication to the fee-earner themselves.

KEY RESPONSIBILITIES

• Pitch and Proposal Coordination
• Coordinate with Marketing and Research on behalf of fee-earner for the creation of pitch/proposal as needed
• Attend strategy session with fee-earner and other departments as needed
• Coordinate with Marketing on behalf of fee-earner and deliver necessary information for creation of content (graphic design, mapping, etc.)
• Schedule meetings with fee-earner and other departments for review and feedback
• Schedule meetings with prospects and arrange any other accommodations that may be required, such as catering, transportation, and space reservations
• Coordinate with Marketing on the production of pitch/proposal when outside vendor is required for printing
• Perform basic data gathering, such as property searches and site selections, on behalf of fee-earner as appropriate
• Populate template market documents, such as tour books, property flyers, and brochures
• Schedule follow up meetings as necessary to review content
• Other Service Delivery
• Handle client contact lists, including database management
• Execute property tour logistics for showing, including coordination with fee-earner and/or licensed professional, scheduling meeting with Prospect, and arranging any other accommodations that may be required (e.g., delivering food, reserving space)
• Develop and mail general flyers or collateral on behalf of fee-earner
• Coordinate Events and Conferences
• Notify fee-earner of internal and external events and conferences
• Register fee-earner for desired events
• Coordinate travel and other logistics for fee-earner as necessary
• Deal Documentation and Revenue Accounting
• Follow up with all parties on the execution of deal related documents as required
• Prepare deal related documents and provide to fee-earner for review, approval, and delivery
• Coordinate with Legal for review and approval when template documents are insufficient
• Create deal sheet and provide to fee-earner and Director of Operations for review and approval
• Package Deal Sheet with deal documentation and submit to Revenue Accountant for processing
• Close Deal in CRM as required
• Maintain Databases
• Support population of Internal Listing Database on behalf of fee-earner * Inputting new listings into database and uploading all required information to include but not limited to property, availability, and rental rate information
• Updating existing listings in database
• Removing inactive listings in database
• Coordinate with fee-earner for the collection of necessary information
• Coordinate with fee-earner for the timely collection of necessary information to maintain third party sites (CoStar, LoopNet, etc.)
• Respond to Data Requests
• Communicate requests with Marketing and Research for the delivery of necessary information
• Maintain calendar of due dates and follow up as necessary
• Respond to requests under certain threshold, such as basic property or ownership searches
• Conduct Other Administrative Duties as necessary

METRICS

• Role will be evaluated on the following:
• Accuracy and integrity of produced documents
• Timeliness of produced documents
• Customer service and people skills
• Efficiency and dependability
• Organization
• Professionalism
• Positive attitude

BACKGROUND AND EXPERIENCE

• Demonstrated experience should include:
• Bachelor's Degree (Business, Communications, Engineering, or Architecture a plus)
• 2-5 years' experience in a professional organization or equivalent educational experience
• Knowledge of Microsoft Office
• Knowledge of Adobe InDesign and Salesforce a plus
• Previous real estate experience preferred

COMPETENCIES

• Strong written and oral communication skills
• Ability to multitask
• Ability to take direction from multiple sources
• Good project management skills
• Excellent attention to detail
• Demonstrated aptitude to solve problems and navigate through obstacles