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Change the Game
LiveAction is changing the game on how people use and visualize their network. Gone are the days of static charts and tables. We have built a suite of tools to not only visualize your network but give awareness and control like no other. We solve many challenging problems including big analytics, working with millions of data points while ensuring our tools are meaningful to the customer.
LiveAction continues to receive rave reviews from our customers, and we aim to increase its use all over the world. As we look to the future, we plan to analyze billions of data points over a distributed network and control and visualize thousands of devices while providing awesome user experience.
Take Action
If you have a passion for technology, are driven, creative, and like to have fun, come join LiveAction on growing the next generation of award-winning networking tools. Our staff enjoys great benefits and a healthy, high-quality work environment that encourages innovation.
Position Description
We're looking for an energetic and motivated Team Lead Sales Development Representative (SDR) who is passionate about technology and enjoys managing a small team that engages prospective customers.
The right candidate will engage with all levels of an organization and be able to describe our solutions in a simple and meaningful way. At LiveAction, we take pride in our unparalleled commitment to our customers and find solutions to some of their most difficult problems surrounding mission critical applications. We are looking for a dynamic Team Lead with a driven work ethic who can fit into a fun, collaborative, and results-oriented work culture. We are particularly interested in people who are looking to make a sustained, longer-term commitment to our business and get their hands dirty in the world of high tech.
If you love selling, going above and beyond, taking initiative, are a go-getter, are driven, are self-motivated, and are comfortable with hitting quotas, we are looking for you.
Responsibilities:
- Manage and oversee a small team of SDRs
- Act as a liaison in communicating expectations set forth by management
- Confidently train and guide SDR team on role function
- Prospect to find new opportunities
- Identify, qualify, and close sales on mid-market accounts
- Qualify and respond to daily inbound marketing leads (MQLs)
- Research and maintain a deep understanding of key accounts
- Develop a deep understanding of how LiveAction's products can help organizations across the world monitor and diagnose issues across their network
- Take incoming calls from customers who are interested in our product and process these orders to complete the sale
- Provide remarkable customer service in assisting customers during evaluation, quotes, new account creations, coordinating with channel partners, and closing sales
- Engage and cultivate relationships with key decision makers and represent the front line of LiveAction's sales team
- Work closely with Regional Sales Managers (RSMs) and Regional Sales Directors (RSDs) to identify sales targets, initiatives, and penetrate new accounts
- Work closely with channel partners when necessary to do call sessions and maximize the relationships we have built over the years
- Continually keep up with current network visualization trends, companies, news releases, and other competitive information
- Daily use of SalesForce (SFDC)
Qualifications:
- BA/BS Degree in related field
- Must possess leadership qualities
- 2 years of sales experience
- Network Management and/or Network Security experience preferred
- High call volume, fast-paced phone sales environment
- Comfortable dealing with a global customer base and interacting in a diverse and multicultural environment
- Not afraid to pick up the phone and call someone they have never spoken to
- Must be highly competitive, open, and have a willingness to learn
- Have a go-getter attitude
- Able to optimize performance, results, and thrive under pressure
- Excellent active-listening skills
- Excellent phone communication skills
LiveAction provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.