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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We're searching for a dynamic Senior Director of AI App Development Program & Operations leader to join our team at Salesforce!

Your mission? To ensure that our collective efforts are seamlessly orchestrated towards our overarching goals: empowering builders on the Einstein 1 Platform to create composable AI-powered enterprise apps. But it doesn't stop there. We need a leader who can also navigate the day-to-day operations of a revenue-generating business with finesse. Your operational competence will be key in optimizing efficiency and driving balanced growth.

We're not just looking for someone who colors outside the lines; we need a trailblazer who flourishes with breaking down silos, making connections, influencing others, and encouraging a culture of collaboration and excellence. Your passion for technology will be contagious, encouraging teams across the organization to reach new heights together.

If you're ready to lead from the frontlines, crafting the future of our business through cross-functional collaboration and operational excellence, then we want to hear from you.

Key Responsibilities

• Drive the AI App Development program, including product innovation and running a revenue-generating business.
• Lead a cross-functional organization spanning sales, customer success, partner alliances, marketing, pricing & packaging, sales strategy, and various cloud and product teams who all have a big part in the program's success.
• Forge positive relationships across the organization and with external customers and partners.
• Serve as the leader with a vision, identifying areas of success and challenges, guiding strategic decision-making, and problem-solving for sustained growth.
• Anticipate and purposefully remove obstacles that slow or prevent programs from delivering on their objectives.
• Orchestrate a detailed driven game plan that incorporates internal and external communications, campaigns, events, product development, and enablement.
• Serve as an overlay Program Manager to other program managers/leaders aligned to App Development.
• Lead and supervise the Adoption Program and goals with all partners.
• Problem-solving in an ambiguous environment.
• Interacts with senior executives and partners across functions.

Experience/Skills Required:

• 15+ years of program and operations experience running large-scale programs at tech companies
• Collaborate with individuals at all levels of the business and with teams across multiple departments and functions
• Strong executive presence with the ability to present key program-related information to partners and executives.
• Results-oriented individual who can develop, complete, and measure the impact.
• Outstanding organizational, communication, interpersonal, and relationship-building skills.
• Shown organizational and time management skills with a track record for effectively leading multiple initiatives simultaneously.
• Excellent analytical and problem-solving skills with a history of hands-on, diligent game plans.
• Ability to operate under pressure, prioritize and meet deadlines.
• Creative problem solver who independently generates and completes innovative ideas.
• Great teammate - works to ensure team goals are met or exceeded.
• Experience driving product adoption programs and pivotal initiatives
• Bachelor's Degree or equivalent work experience

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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