At MIMEDX, our purpose starts with helping humans heal. We are driven by discovering and developing regenerative biologics utilizing human placental tissue to provide breakthrough therapies addressing the unmet medical needs for patients across multiple areas of healthcare. Possessing a strong portfolio of industry leading advanced wound care products combined with a promising clinical pipeline, we are committed to making a transformative impact on the lives of patients we serve globally.

POSITION SUMMARY:

Provide strategic and tactical guidance and leadership to sales team with the goal of increasing market share and achieving established revenue targets. Analyze data and trends to identify areas to target for growth. Define objectives, policies and programs to deliver forecasted results. Oversee account management, promote new business development and customer service. Establish and sustain market coverage through all available products and networks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support direct customer sales through new target growth, stabilization of large existing customers, and handling of sensitive accounts with sense of urgency
• Develop territory optimization planning to include the design of the territory (e.g. location, size, accounts, etc.), identify/recruit for needed resources, and provide process support to sales team
• Research, analyze and monitor sales factors to capitalize on opportunities and ensure company maintains competitive edge and growth in market share
• Define and implement effective sales training and development programs that focus on profitable growth and expansion of company products
• Provide support to sales team in the areas of contracting, customer service, trade shows and events, and identification and development of key opinion leaders
• Develop dashboard information management tools to track, analyze, and display key performance indicators, metrics, and key points to monitor sales performance
• Develop and monitor sales management systems to manage contacts, active and potential patients, strategic accounts and to track sales revenue
• Conduct regular calls with sales team to review strategies, best practices, product and performance updates, etc.
• Drive the "no department left behind" strategy to ensure sales team is capitalizing on opportunities for product sales in all departments/specialties within hospitals and facilities
• Develop effective strategy for area of focus to determine sales strategies and approaches to sensitive market conditions

PROBLEM SOLVING:

• Problems are difficult and typically undefined where information is difficult to obtain
• Solutions require analysis and investigation to understand the root cause of the problem
• Assesses issues thoroughly and solves complex problems quickly; removes roadblocks

DECISION MAKING/SCOPE OF AUTHORITY:

• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience
• May recommend/make decisions regarding existing or new programs/initiatives that have a significant impact to business operations/outcomes and carry potential consequences if unsuccessful

SPAN OF CONTROL/COMPLEXITY:

• Manages and responsible for results delivered for a major portion of a profit center, line of business, or a business process
• Typically accountable for establishing and implementing strategies and goals for area of responsibility with a medium-to-long term focus.
• Frequently influences business decisions made by leaders and senior leaders
• Acts independently to determine methods and procedures on new or special assignments.
• May supervise the activities of major projects and/or vendors

EDUCATION/EXPERIENCE:

• BS/BA in related discipline
• 10+ years of experience in directly related field. Certification required in some areas

OR

• MS/MA and 7-9 years of experience in related field. Certification is required in some areas
• Prefer 3-5 years of experience preferably in the medical device and tissue segments of the healthcare industry
• Prefer experience in high-growth organizations and developing brands that fueled the organization's growth
• Successful track record of achievement in growing revenue results in a related business or market segment

SKILLS/COMPETENCIES:

• Excellent oral, written, and interpersonal communication skills, with a focus on customer service
• Proficient in Microsoft Office (Excel, Word, etc.)
• Organized, flexible, and able to multi-task while maintaining a high level of efficiency and superior attention to detail
• Ability to influence others to achieve desired results using tenacity and diplomacy
• Strong analytical skills, strategic and tactical analysis and problem solving skills; high degree of quantitative analyses
• Strategic prospecting and active listening skills
• Effective and influential presentation, negotiating and relationship building skills
• Executive-level business acumen; drive, creativity, and sound business judgment

WORK ENVIRONMENT:

The work is typically performed in a normal office environment. Role routinely uses standard office equipment.