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Business Services Specialist
San Jose, CA
Job Description
Duration: Long Term Contract, Onsite
Job Summary:
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Summary:
- WX provides essential services in accelerating and supporting the business for corporate real estate, facilities operations, and infrastructure maintenance of the workplace.
- Our Business Services programs are critical to the engagement and success of employees and reinforces the strong culture Client is known for.
- The Business Services Manager plays a key role in those initiatives, overseeing daily tasks and deliverables associated with providing services to employees.
- This position works closely with the Facilities Manager and Space Planners, other Facilities Support Program Manager(s), General Technicians, as well as the overall WX organization as needed.
- The Business Services Manager?has?responsibilities for the daily management of Business and Employee Services including management of on-site café and food services; the scheduling, planning, and execution of on-site events; on-site shipping and receiving services; relationships with third-party suppliers.
- The individual works cross-functionally with teams that support these services.
- This position requires exceptional organizational skills, experience with operational financial planning, and the ability to work independently as well as cross-functionally with various WX teams.
- This position requires strong internal customer focus, strong critical thinking skills, and an ability to be flexible and adaptable with constantly changing deliverables, and is directly responsible for the following:
- Manages the food services program for San Jose HQ site, including café, barista service, and breakroom snack and beverage programs.
- Manages local shipping and receiving (S&R) team (serving San Jose, Santa Clara, San Francisco) and working with other Americas sites to coordinate and streamline S&R operations.
- Manages the receptionists at the San Jose HQ, including mandatory check-in of employees, visitors, contractors and vendors.
- Coordinates site-wide events and departmental events within the facility; resolves schedule changes and conflicts.
- Daily, direct end-user interaction that requires high-level interpersonal skills; many interactions are directly with senior executives in a headquarters environment.
- Coordinates with Space Planning teams for building space planning assignments.
- Manages and schedules Work Order requests that are assigned to Business Services & San Jose Space Planning Departments through the IWMS/CMMS platforms.
- Coordinate with internal customers, including overall WX team, on upcoming projects, which could include but are not limited to capital construction, conference room management, furniture reconfigurations and management, event planning/set-up, communications, moves and/or data laboratory changes, organization, and inventory management for storage spaces.
- Management of office supply inventory, ordering and distribution in San Jose and Santa Clara locations.
- Collection and analysis of data for metrics and monthly reporting, and creation of SOPs.
- Administrative duties including correspondence, work orders, reports, and maintenance of appropriate files.
- Maintains relationships with vendors, suppliers and customers.
- Coordinates with the national laptop return program for off-boarded employees.
- Manages required and business-related internal signage and bulletin boards.
- Ensures all operations under purview adhere to and remain in compliance to all company policies, guidelines, and objectives.
- Coordinates closely with Ergonomics Team to schedule and track any necessary accommodations.
- Performs additional job duties as requested.
- A Bachelor’s degree or equivalent from four-year college or technical school.
- Direct experience with the management of a significant corporate food service program.
- Minimum six years related experience and/or training or equivalent combination of education and experience.
- Strong time management and multitasking skills, along with a high attention to detail.
- Commitment to high levels of communication between teams and customers.
- Commitment to high levels of customer service and direct customer interaction.
- Ability to respond to inquiries or complaints from clients, coworkers, and/or supervisor in a professional manner, with excellent oral and written communication skills.
- Proficiency with Microsoft Office Suite, especially Excel, as well as work-order and/or inventory management systems is highly desirable.
- High attention to detail Ability to work well as part of a team.
- Show high levels of enthusiasm, initiative and quality work performance.
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Contact Information
Sandeep Gill |Hiring Manager sandeepg@tscti.com |O: 804-372-0705 Ext. 2130 |Cell: 804-429-3261
Job Summary
Employment Term and Type
Regular, Full Time
Salary and Benefits
Salary: $35/Hr to $45/Hr
Required Education
Bachelor's Degree
Required Experience
Open
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