Customers expect our networks to perform at a high level all the time. That's where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure optimal and reliable service for our customers. The work you'll be doing will directly impact customer satisfaction and help keep us ahead of the competition. Evaluating service performance

The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices. Respond to and resolve incident tickets Draft and implement standard network change requests Provide support to Tier III network engineers for incident management and projects (site surveys, Technical Exchange Meetings (TEMs), and coordinate and install new equ